Complaints & Queries

Complaints & Queries

Complaints

Whilst we always aim to achieve the highest possible standards in all areas of our business, and particularly in dealing with our Members and non-members, there can occasionally be times when mistakes are made.

If you are in anyway dissatisfied with the service we have provided we would request that you contact us by telephone, letter or email (enquiries@tec.ac.uk) and we will provide you with an initial response within 3 working days.